OOLY Sparkle Rewards FAQ
What is OOLY Sparkle Rewards?
The OOLY Sparkle Rewards program is our way of recognizing and appreciating our loyal OOLY Community. In this program, you can earn points with every purchase or by interacting with OOLY and then redeem them for free products and exclusive discounts. Visit our Sparkle Rewards page for more information.
How do I join OOLY Sparkle Rewards?
You can join the OOLY Sparkle Rewards by creating an account HERE.
I already have an OOLY account. Am I already in the OOLY Sparkle Rewards program?
Yes, you are! If you have an OOLY account, you’re automatically enrolled in the program. You can check your tier and access your rewards by logging in to your account HERE.
How does the tier system work?
The more you shop on OOLY.com, the higher your tier status. You’ll earn more points for every order and get exclusive rewards the higher your tier.
- Star Tier: No minimum annual spend, $1 spent = 5 reward points
- Rainbow Tier: $150+ annual spend, $1 spent = 10 reward points
- Unicorn Tier: $250+ annual spend, $1 spent = 15 reward points
Note: Points are rounded down to the nearest whole dollar. E.g. if you spend $19.99 and are at the Star tier you'll recieve 19 x 5 = 95 points.
What are the benefits for each tier?
To see the benefits by tier, please visit our Sparkle Rewards page.
How do I make it to Rainbow or Unicorn status?
- Rainbow Tier: $150 or more annual spend within a 365-day period
- Unicorn Tier: $250 or more annual spend within a 365-day period
How do I maintain my Rainbow or Unicorn status?
To remain in the Rainbow or Unicorn tier, maintain that designated tier’s spend level within 365 days. If you do not reach that spend threshold, you will still be in the OOLY Sparkle Rewards program but moved to a lower tier.
How do I check my status and rewards?
You can check your tier and access your rewards by logging in to your account HERE.
What purchases count toward earning points?
All purchases made directly from your account on the OOLY website (OOLY.com) will earn you Sparkle Reward points. Purchases from retailers, Amazon, or through OOLY Meta or TikTok shops aren’t applicable. Please log in to your account during checkout to apply your purchase toward your OOLY Sparkle Reward status, as guest orders do not qualify.
Any shipping or tax paid will not count toward points earning.
When will I see points added to my account?
Your Sparkle Reward points will be added to your account within minutes of placing an order or after interacting with OOLY (such as writing a review or following on social).
How do I use my rewards?
To redeem rewards for products:
- Log in to your account HERE.
- Add the product you wish to redeem your Sparkle Reward points to your cart.
- Click the redeem button under the corresponding reward You can either apply directly to checkout or copy the code and apply at checkout.
To redeem rewards for discounts:
- Log in to your account HERE.
- Click the redeem button under the coupon/discount you wish to redeem your Sparkle Reward points for.
- Either apply directly to checkout or copy the code and apply at checkout.
Can I use more than one reward on an order?
No, only one reward can be applied to an order at a time.
Can I share my reward?
No, rewards are tied to your account and cannot be redeemed by a different account.
Do my rewards expire?
Once you redeem your points for a reward, you have one year from the redemption date to use the code at checkout.
Do my points expire?
No, OOLY Sparkle Reward points do not expire.
What are other ways to earn points besides purchases?
You can also earn Sparkle Reward points by leaving a verified review, following OOLY on social media, celebrating your birthday, and more. For full details, visit our Sparkle Rewards page.
To leave a verified review, your purchase must be made on ooly.com while you are logged into your Sparkle Rewards account.
I added my birthday but didn't receive any points.
Our system has a 30-day waiting period for birthday rewards. If your birthday is within 30 days of today's date, you'll have to wait until next year for a reward.
What if I already follow OOLY on Social Media, can I still get my points?
Yes, you can! Log in to your account HERE, click the redeem button underneath the social platform you follow and the reward points will be added to your account.
What if my social media account uses a different email than my OOLY account? How do I get the points?
Log in to your account HERE and click the redeem button underneath the social platform you follow. The reward points will be added to your account.
I need help with a question not listed here.
If you have a question about the OOLY Sparkle Rewards Program and need further assistance you can reach out to us on our Contact Us page.
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