For customers in the Contiguous U.S., OOLY offers free standard shipping on orders totaling $49 or more. You can see our shipping policy here.

Please see our shipping policy page.

Yes we do. Please see our shipping policy page.

You can find our return policy here.

OOLY accepts most major credit cards including Visa, Mastercard, Discover and American Express. OOLY also accepts Shop Pay, Amazon Pay, Apple Pay, Google Pay, Meta Pay, and PayPal.

For everyone outside of California, no tax will be charged. If you’re in California you’ll pay the standard 7.75% tax.

All orders purchased on Amazon.com or via Amazon Buy With Prime on ooly.com follow the Amazon return policy found here. If you have questions or problems and need to return items from your Amazon order, please utilize the Returns & Orders link on Amazon.com and select "Return or replace items". Their customer service will be able to assist you.

If you have a product question, don't hesitate to get in touch with us on our Contact Page.

Yes, we take safety very seriously. Please visit our safety information here. Each product is developed with high quality materials and tested rigorously through independent agencies.

OOLY uses independent and accredited laboratories to test our products for CPSIA, ASTM D-4236, ASTM F963. Through this testing within the guidelines of these regulatory agencies we are able to ensure that not only do our products meet the needs for compliance but exceed them. Please check the packaging of our products or the product description on this website for the suitable age for persons using a specific product.

Since everyone is different we are not able to confirm if any of our products may cause an allergic reaction. If you have questions, we recommend you contact your personal healthcare provider.

Changing your password is easy. You can manage your account here.

When you have an account with OOLY, you won’t need to enter in your info every time you want to order. Just enter your email address and password and you’re ready to order. You'll also be enrolled in our Sparkle Rewards Program where you can earn rewards. Visit our Sparkle Rewards page for full details.

Basically it’s so we can maintain compliance with the PCI (Payment Card Industry) Data Security Standards; there are industry standards to safeguard your payment info. You won’t ever receive a solicitation phone call from us and we will never give out your phone number to a third party.

Absolutely. We take your privacy very seriously. You can look at our privacy statement for more details.

OOLY products can be found in independent gift, stationery, and toy stores and national retailers worldwide, as well as online at OOLY.com.

After careful consideration, we made the decision to put a pause on the selling of the Calico Sun line of products. While these products are no longer available for sale on OOLY.com, while supplies last you can find Calico Sun products in select independent gift, stationery and toy stores and national retailers.

Please send us a note through our contact OOLY page.

To inquire about press opportunities, please email our communications team at press@ooly.com.

5607 Palmer Way, Carlsbad, CA 92010

Amazon Prime members can receive free and fast shipping for certain items via the Buy With Prime button on select OOLY products on ooly.com. See all details on our Shipping + Returns page.

Each product available for Buy With Prime will give an estimated delivery date below the Buy With Prime button.

With Buy With Prime, you can order multiple quantities of the same product. You must select the quantity you want on the product page before clicking the Buy With Prime button.

Currently, you cannot add multiple different products to a Buy With Prime order.

Only select products are available with Buy With Prime. If you do not see a Buy With Prime button, that product is currently not eligible for Buy With Prime.

Some coupon codes and Sparkle Rewards are available with Buy With Prime items, but some may be excluded. See terms & conditions for specifics.

All product returns should be handled through Amazon in your Amazon account. You can find details on returns here.