Refund policy

In the rare case that you are not satisfied with your purchase from OOLY we will be happy to give you a full refund within 30 days of purchase. It’s easy, just contact us for return instructions. We'll notify you via email of your refund once the returned item has been received. Please be sure to send the products back in the original package, in unused condition and with a copy of your original receipt. *Send returns to:

OOLY Returns
5607 Palmer Way
Carlsbad, CA 92010

*OOLY is not responsible for return shipping costs.

If you have any questions regarding your order please have your order number handy and contact us through our contact page or by phone.

Contact Page
760.231.7603